LONG ISLAND POWER AUTHORITY

Uniondale, NY-November 1, 2005 The Long Island Power Authority (LIPA) announced today that Platts, a division of The McGraw-Hill Companies, and world leader in providing energy information for nearly a century, gave LIPA's Web site "lipower.org" a Public Utilities Ranking of number 2 among 105 national electric and gas utilities.

The Platt's "E SOURCE 2005 Review of U.S. Electric and Gas Company Web Sites" rated 27 features and functions from the customer's experience of 105 utility Web sites across the nation. The Web site review evaluation included Web site framework, customer segmentation, customer information and online customer service both public and secure.

"LIPA is very pleased that its Web site would rank so high based on customer satisfaction," said LIPA Chairman Richard M. Kessel. "We're committed to providing our customers with the type of excellent service and valuable information they'll need to get the most out of their energy dollars."

LIPA continuously seeks ways to expand the features and capabilities of its Web site. According to the most recent Web site statistics, "lipower.org" welcomed over 180,000 visitors in the month of August alone. Features such as the My Account Home page, the My Account Bank section, The Clean Energy Initiative (CEI) section, the Storm Center and
the Your Home section continue to draw record numbers of visitors. LIPA encourages all Long Islanders to visit lipower.org and find out why it will soon be the number 1 utility Web site in the nation.

2005 Ranking of U.S. Public Power Agency Web Sites

Public
Utilities Overall
Ranking Ranking Company
Overall score

1 4 Sacramento Municipal Utility District
73.03%
2 9 Long Island Power Authority
70.30%
3 19 Salt River Project
67.59%
4 24 City Public Service
66.27%
5 40 Gainesville Regional Utilities
61.81%
6 41 Orlando Utilities Commission
61.51%
7 44 Seattle City Light
61.41%
8 49 Nebraska Public Power District
59.72%
9 53 JEA
59.53%
10 60 Memphis Light, Gas and Water
58.33%
11 64 Santee Cooper
58.21%
12 65 Omaha Public Power District
57.94%
13 74 City of Palo Alto Utilities
56.75%
14 80 Los Angeles Dept. of Water & Power
55.58%
15 82 Austin Energy
54.92%
16 85 Silicon Valley Power
54.26%
17 90 Laclede Gas
52.78%
18 92 Philadelphia Gas Works
52.43%
19 102 Colorado Springs Utilities
44.44%

The Public Utilities Ranking shows how the Web sites of the public utilities included in the E SOURCE 2005 Review of U.S. Electric and Gas Company Web Sites ranked against each other. The Overall Ranking indicates how the company's Web site ranked in the overall review of 105 U.S. electric and gas company Web sites.

Platts has helped to enable ever-changing global energy markets enhance their performance through such offerings as independent industry news and price benchmarks. From 15 offices worldwide, Platts covers the oil, natural gas, electricity, nuclear power, coal, petrochemical and metals markets.

LIPA, a non-profit electric utility, owns the retail electric system on Long Island and provides electric service to more than 1.1 million customers in Nassau and Suffolk counties, and the Rockaway Peninsula in Queens. LIPA does not own any electric generation assets on Long Island.

###

Contact Information:
LIPA
Media Relations: (516) 719-9892
Media Pager: (516) 525-LIPA
media.relations@lipower.org
http://www.lipower.org/newscenter

Press Release 11/01/05 11:48 AM Eastern

Press Release Home